1). We ensure satisfaction of customers by providing a transparent customer complaint handling procedure, meeting the relevant statutory and regulatory requirement, wherever applicable by using the internal process set out herein.

2). We shall provide timely solution through well-equipped trained and motivated personnel on ever expanding network.

3). We are committed for continuous improvement in our systems and product with the active support of our principals.

A satisfied customer is our GOAL and all employees are trained and developed to achieve the same.